operations manager

This is a fill-time senior management role.  Key duties will include, but not be limited to:


  • Manage and lead department heads.

  • Support the strategic vision for the charity.

  • Health & Safety leadership, ensuring compliance within all activities.

  • Safeguarding leadership, ensuring compliance within all activities.

  • Carry out performance reviews.

  • Promote and monitor staff/volunteer training.

  • Actively contribute to succession planning within the charity.

  • Uphold and promote the ethos and values of the charity.

  • Collate weekly and monthly reporting.

  • Create Operation reports for Founder and Trustees.

  • Ensure policies and procedures are adhered to and upheld within the team.

  • Ensure that friendly and respectful customer service is upheld within the team.


Required Skills and Experience:


  • High level leadership in previous roles.

  • Sound Data protection and Safeguarding knowledge and promotion.

  • Good Health and Safety knowledge and promotion.

  • Ability to clearly communicate at all levels.

  • Ability to strategically lead a growing organisation.

  • Ability to lead by example and motivate your team.

  • Exceptional organisational skills and eye for detail.

  • Self-motivated, ability to make decisions and use own initiative, whilst working within a team.

  • Numeracy and computer skills (Microsoft Office) essential.


Desirable Skills and Experience:


  • Change management experience an advantage.

  • Good understanding of Human Resources desirable.


Person Specification – You should:


  • Have Jesus Christ as your Lord and Saviour and be an active practicing Christian.

  • Be able to offer leadership and spiritual guidance to department heads.

  • Be naturally empathetic with clients, customers and staff/volunteers.

  • Have a strong work ethic and treat all matters with confidentiality and sensitivity.

  • Have a servant heart and a have a desire to actively promote the Kingdom of God.

Salary range £25 - £35k depending on experience.

Email CV and covering letter to madmstone@gmail.com

Posted 10 March 2022